Which type of process is part of a department's routine but is not formally documented?

The type of process that is part of a department's routine but not formally documented is referred to as informal. In many organizations, informal processes are those practices and procedures that employees follow based on their everyday experiences, observations, and interactions rather than established protocols or documentation. These processes often emerge organically over time and can significantly impact operations, although they may not be formally codified. Informal processes can involve how information is shared, decision-making protocols among team members, and unwritten rules that guide employee behavior in carrying out their tasks.

In contrast, formal processes are explicitly documented and structured, providing clear guidelines and protocols that are routinely followed. Coperational is not a recognized term in this context and does not accurately describe any established type of process. Standard processes similarly refer to formalized procedures recognized and documented to ensure consistency and compliance across an organization. The distinction lies in the formal documentation that characterizes standard and formal processes compared to the spontaneous nature of informal ones.